Knows where everything stands
Ask where a lot, batch or document is in its flow and what comes next. The ERP works out the facts from the record; the model only puts them into words.
AI-integrated ERP · Workflow automation
AI in every workflow. A person on every decision.
Pharm_ERP builds AI and automation into the work itself: routine steps run on their own, the assistant checks, explains and drafts at each stage, and a named person approves - with a signature - before anything that matters changes.
AI-integrated ERP
Not a chatbot beside the ERP - an assistant inside it
The assistant lives in the help panel of every screen. It knows the screen, the record and the flow you are in, and it reads only what you are allowed to see.
Cross-checks before review
A batch record is compared with its approved master, and a test protocol with its monograph - so the reviewer starts from the differences.
Drafts in your house style
SOPs, summaries, letters and sheets drafted to your own rules, filed as drafts and sent through the normal review and approval.
Answers from your own documents
Questions about how something is done are answered from your approved documents - the SOP that applies, not a guess from the internet.
Your model, qualified before use
Run the model on your own server, or connect a cloud model with your own key. Every model is evaluated first; one that fails a critical question is not offered.
Prepares - never presses
The assistant can prepare an action as a card. Only a person presses the button, and the record's own rules and signatures still apply.
AI-integrated workflow
At every stage: what runs by itself, what the AI adds, who decides
The same split runs through the whole plant. Automation takes the routine, the assistant takes the reading and checking, and the decision stays with a qualified person.
StageRuns by itselfThe AI assistantA person decides
PurchaseOrder held in draft while a material lacks its required codes; the supplier's code filled inExplains what is missing and where to add itPurchase approves the order
ReceiptLot created and put in quarantine; numbered automaticallyAnswers where the lot is and what it is waiting forStores confirms the receipt
Quality controlResults checked against the protocol's limits; stock moved to its area on the decisionCross-checks the protocol against its monograph and points out what differsQC approves - never the analyst who tested
ProductionQuantities corrected by potency; hold times enforced; an open deviation blocks the batchCompares the batch record with its master and lists the differencesProduction and QA review the record
Quality assuranceDeviations and CAPA routed to their owners' inboxesDrafts the deviation summary for the investigatorQA closes and releases with an e-signature
DocumentsVersions, effective dates and training raised for the people concernedDrafts a new SOP in your house styleReviewers and approvers sign it into effect
FinanceGST chosen by place of supply; documents posted to the ledgerExplains a document's tax and where its figures come fromAccounts completes and posts
Workflow automation
The routine runs itself - inside the rules
Every automatic step runs through the same rules, access and audit trail as a person's - so automation never becomes a way around control.
Event-driven steps
When one thing happens, the next is set up for you.
- Goods receivedSampling request raised
- QC decisionStock moved to the approved or rejected area
- Deviation openedBatch release blocked until closed
- SOP made effectiveTraining raised for the people concerned
- Payroll runJournal prepared for the ledger
Approvals and routing
The right person is asked, in the right order, and nobody approves their own work.
- Named action buttons in a fixed order, offered only to the roles allowed
- A reason or a question asked before the step, where it matters
- Approval chains with electronic signatures; the author is excluded
- Everything waiting lands in the person's inbox and on the bell
Rules that hold the line
Checks that stop a wrong step before it happens, not after.
- Only approved lots offered for dispensing
- Bulk past its established hold time not offered for packing
- Documents printed only once approved, every copy logged
- Approved employee documents locked on the server
Work the system does for you
The calculations and paperwork nobody should do by hand.
- Document numbers to your own pattern, gapless and yearly
- Specification, MOA and analytical data sheet written from the approved protocol
- GST chosen by place of supply, and recalculated in one step if an address changes
- Scheduled jobs and reports that run without anyone starting them
Design your own workflows
A visual workflow designer and the action-button library let your own administrators shape how work moves - steps, approvals, conditions and who may do what - without writing code. Changes are kept as add-ons, so the core stays upgradeable.
Pharm_Track automation
Pipelines and reminders for the work around every batch
Pharm_Track, our Batch Tracker System, automates the work that sits outside the ERP's documents: who does what, by when.
- Pipelines you design yourself, without code - for batches, development projects and any repeating process
- Work assigned from leadership to a department and on to a person, with its due date
- Calendar compliance: recurring activities with e-mail reminders at the lead times you choose
- Meeting invites the recipient can accept, and an audit log of every change
Guardrails
AI you can defend to an inspector
In a regulated plant, AI is only useful if it can be controlled. These rules are built in, not configured on trust.
01
Your access, nothing more
The assistant reads through the same role rules as the person asking. It cannot open a record they could not open themselves.
02
A person presses every button
The assistant never saves. It prepares; a person confirms, and the record's own rules and signatures still apply.
03
The ERP computes, the model explains
Facts come from the records. Answers are checked: no invented values, no claims of having saved, no answer about a record it did not read.
04
Qualified before use
Each model is evaluated against pass / fail questions before people may use it, and the results are kept with it.
05
Your data stays yours
The model can run on your own server, so formulas and batch records never leave the building. Cloud models only if you add them.
06
Every word on the record
Every question, answer and model used is kept on an append-only log - attributable, like everything else in the ERP.
Questions
AI and automation - questions we are asked
What does "AI-integrated ERP" mean in Pharm_ERP?
The assistant is part of the ERP, not a separate tool: it sits in every screen, knows the record and the flow you are in, reads through your own access rights, and can prepare drafts and actions that go through the ERP's normal approvals.
Can the AI change data or approve anything by itself?
No. The assistant never saves. It can prepare a card or a draft; a person presses the button, and every rule, approval and electronic signature still applies.
Does our data go to an AI company?
Not unless you choose it. The model can run on your own server. Cloud models are used only if you add them with your own key.
Which workflows are automated?
Purchase to receipt, sampling, QC decisions and stock movement, dispensing, batch records and hold times, deviations and CAPA, documents and training, GST and posting - the routine steps run themselves, and the decisions go to the right person.
Can we change the workflows ourselves?
Yes. Administrators shape steps, approvals and roles with the workflow designer and action buttons, without code, and the changes survive upgrades.
Is AI use acceptable in a GMP environment?
It depends on how it is controlled. Pharm_ERP keeps the AI advisory, limited to the person's access, qualified before use and fully logged, with decisions signed by people - and MountScore can support you in validating it for your use.
See it with your own process
We walk you through the product with your own departments in mind, or you can look around the live demos first.